XYZ names service manager

Peter Falkner has been recruited by XYZ Machine Tools to take on the role of service manager, with a target to streamline service activities and make them more accessible and visible to customers.

The move comes after the company achieved a record turnover in its 2018/19 financial year, which has increased demand on XYZ’s service team due to the number of machines being commissioned.
Joining from the power generation sector, Falkner worked in service orientated engineering/project management roles for a business that generated around 75% of its £250 million turnover from service support. At XYZ he has been tasked with developing a more proactive approach to service, with increased customer interaction. An online portal and app-based user interface form part of that plan.
For further information www.xyzmachinetools.com

UMEX success story continues

After the grand success of last year’s show, the 14th edition of UMEX is set to get underway at the Bombay Exhibition Centre in Mumbai, India on 20-22 September.

Some 468 exhibitors participated at UMEX 2018 and its co-located events, attracting some 11,346 focused business visitors from 16 countries. As always, the show is organised in co-operation with MTI magazine.
UMEX is thought to be the only event of its kind in Asia which focuses specifically on pre-owned industrial machinery, and this year will be co-located with five other exhibitions centring on different industry segments, helping to draw even more visitors to the venue. Metalworking and metal-forming machine tools, automation and associated equipment will be particularly prominent at show. At UMEX,
MTI’s friendly team will be busy handing out copies of its show issue, highlighting the industry’s best way of buying and selling machine tools.
For further information www.umexonline.com

Seventh Turbine Technology Days

With a new blisk and impeller machine making its public debut, complemented by a host of technology developments and demonstrations on a range of machines and ‘partner’ workstations featuring innovative production technologies, this year’s Starrag’s Turbine Technology Days – the seventh in the series – left a record number of visitors (from 18 countries) with plenty to think about in terms of world-class manufacturing of turbine blades, blisks and engine casings.

The highlight of the event was the new Starrag NB 151 for the machining of impellers and blisks of up to 600 mm in diameter and 300 kg in weight.
For further information www.starrag.com

Citizen employs nine more staff

To satisfy the needs of its expanding customer base, Citizen Machinery UK has employed nine extra staff since the beginning of 2019, bringing the total number of employees to 58.

Located at the company’s headquarters in Bushey and the new turning centre of excellence in Brierley Hill, the new recruits have been selected to cover core functions within the operation, including applications engineering, machine service, software development and sales in mainland Europe. Sales of Cincom sliding-head lathes and Miyano fixed-head turning centres in the UK and Ireland were at a record high last year, at 164 machines.
For further information www.citizenmachinery.co.uk